SHINE Worker Helps With Medicare Issue

Navigating healthcare issues can be difficult, especially for seniors on Medicare. Many people find themselves uncertain about their Medicare benefits and options, which can result in delays in coverage, financial penalties and higher healthcare costs.

One local SHINE (Serving Health Insurance Needs of Elders) counselor, Manny Athavale, made a difference in the lives of two Lake Worth residents who were having difficulty receiving vital Medicare services and supplies. Athavale, worked with Edith Steingisser to help her resolve an issue her husband was having with a Delray Beach Medicare supply company. She thanked Athavale for helping her resolve the issue with the supply company, which allowed her husband to receive vital Medicare supplies.

“I was at my wit’s end, and I truly appreciated your patience and guidance in this matter. The service you and other SHINE counselors provide to seniors must be very rewarding,” Steingisser wrote. “Keep up the good work so that others can benefit from your assistance and advice.”

The SHINE program is a free, confidential and unbiased Medicare counseling program that works with seniors, disabled adults and their caregivers to navigate the complex world of Medicare.

SHINE is a Florida Department of Elder Affairs program, operated locally by the Area Agency on Aging/Your Aging and Disability Resource Center.

Visit or call (866) 684-5885 to work with a local SHINE Medicare counselor.