211 Helpline Names Sharon L’Herrou President/CEO

211 HelpLine’s board of directors has appointed Sharon L’Herrou to be the nonprofit’s new president and chief executive officer, effective Sept. 1.

L’Herrou is committed to protecting and furthering 211’s mission and has a successful track record in her current position as 211’s vice president of operations. Her achievements include the successful launch of seven new initiatives, developing and maintaining relationships with key stakeholders, and representing 211 as an expert panelist and through various media spotlights.

L’Herrou has a range of strengths that include supervision and development of personnel, programs and budgeting. She also took the lead on the agency’s drive for reaccreditation and successful monitoring with the American Association of Suicidology (AAS) and the Palm Beach County Commission.

She was also instrumental in securing the Online Chat and “You Matter” Social Media Monitoring contract from the National Suicide Prevention Lifeline. “211 HelpLine is an amazing organization that makes such a positive impact on the lives of so many people in need,” L’Herrou said. “Our mission is critical and life-saving, and my goal is to ensure that 211 is here for people in crisis for years to come.”

An alumnus of Leadership Palm Beach County, she holds a master’s degree in educational leadership along with a bachelor’s degree in psychology.

211 HelpLine is a nonprofit organization, serving Palm Beach County and the Treasure Coast. 211 is a confidential, non-judgmental helpline available 24/7 to individuals who don’t know where to turn in their time of need. A gateway to all other health, human service and governmental organizations, it can be accessed by simply dialing 2-1-1.

ABOVE: Sharon L’Herrou