Comcast Brings New 1 Gigabit Internet Service To PBC

Comcast recently announced that it is introducing a new internet service in Palm Beach County and across the Treasure Coast that will deliver speeds up to 1 gigabit per second to residential and business customers.

These speeds will be among the fastest and most widely available in the area.

The new speed is available across Comcast’s service areas in Palm Beach, St. Lucie, Martin, Indian River, Okeechobee and Hendry counties, and portions of Brevard County.

Comcast’s new 1 gigabit internet service will use DOCSIS 3.1 technology that makes it possible for Xfinity and Comcast Business internet customers to receive gigabit speeds over the communications lines that most customers already have in their homes and offices.

“We’re delivering gigabit speeds over a network that already serves thousands of homes and businesses across Palm Beach County and the Treasure Coast,” said Javier Garcia, senior vice president of sales and marketing for Comcast’s Florida Region. “As consumers and small businesses continue to rely even more heavily on the internet, we have the advanced technology in place to meet this growing demand.”

It’s good news for the county, as well.

“This new technology investment by Comcast aligns with Palm Beach County’s economic development efforts,” Palm Beach County Mayor Melissa McKinlay said. “The ability to say 1 gig service is available across Palm Beach County has tremendous value as we seek to attract residents and businesses.”

In addition to residential consumers, this new technology will benefit small businesses that have a need for faster download speeds without costly and disruptive construction of new network facilities.

Business Internet 1 Gig and Business Internet 500 speed tiers are also now available to thousands of business customers in Palm Beach County and the Treasure Coast.

The new service tiers complement other multi-gigabit options already available to Comcast Business customers, including Comcast Business Ethernet, which the company launched and has been expanding nationally since 2011. Those services can support speeds of 100 gigabits per second over fiber.

“We know first-hand from our small business members how important internet speed and reliability are to their bottom line,” said Michael DeBock, president and CEO of the Economic Council of Palm Beach County. “Comcast’s new internet speed tiers will support the development, attraction and growth of technology-based businesses and jobs in our community.”

The announcement follows a number of moves that the company has made to enhance its high-speed internet offerings, including an expansion of its national Wi-Fi network, which now includes 18 million hotspots; doubling its network capacity every 18 to 24 months; introducing xFi, a free platform that lets customers personalize, manage and control their home Wi-Fi experience; and launching 2 gigabit and 1 gigabit per second home internet services.

Comcast has increased its internet speeds 17 times in the past 17 years.

New and current residential customers can visit to learn about the new service and request additional information about it.

Small and mid-sized businesses in buildings already served by Comcast can upgrade to Business Internet 1 Gig and Business Internet 500 by calling Comcast or visiting to change their service and order a new modem.