Wellington’s Utilities Customer Service Department routinely works with customers regarding hardships to prevent interruption of service. As of Wednesday, two federal employees have contacted the village regarding the partial government shutdown. Their accounts have been noted, so that penalties will be waived and their service will be uninterrupted.
Wellington’s Utilities Customer Service Department will exempt the accounts from disconnection for the duration of the shutdown for federal employees not receiving a paycheck due to the current partial shutdown of the federal government. Wellington will provide payment extensions, payment arrangements, and waive any associated late and disconnection fees for affected employees.
Federal employees who fall into this category are asked to provide a copy of their paycheck showing their gross pay was $0.00 for the pay period to qualify. Employees affected by the shutdown should contact the Utilities Customer Service Department at (561) 791-4010 as soon as possible to prevent any interruption in service. If service is interrupted, the water will be restored within 24 hours at no charge to the federal employee.