Wellington Planning Transition To New Civic Services Software

The Village of Wellington recently announced the launch of a new civic services solution for the building, engineering, utilities engineering, code compliance, planning and zoning, and business tax departments. Tyler Technology’s EnerGov solution is being used in an effort to improve efficiency, accessibility and responsiveness to meet the needs of Wellington residents.

“This new system is designed to automate and centrally connect critical processes, so the village can better serve its residents,” Village Manager Paul Schofield said. “We look forward to making it easier to do business with Wellington by optimizing online services and mobile solutions while bringing efficiencies to allow the village to better manage, track and analyze business licenses and regulated services.”

The “go live” date is June 25. Due to this change, there will be limited service prior to June 25. Beginning June 17 through June 24, Wellington advises residents, developers and users of the upcoming changes during that time period:

Building, Engineering & Utilities Engineering Departments — These departments will have limited ability to process new permit applications, plan review will be limited and the online systems (ProjectDox and E-Permits) will not be accessible. However, inspectors will continue performing requested inspections.

To request an inspection from the Building Department, call (561) 753-2430 or e-mail buildingdocs@wellingtonfl.gov. Have the permit number, phone access code and the inspection type ready.

To request an inspection from the Engineering Department, call (561) 791-4002 or e-mail engineering@wellingtonfl.gov.

To request an inspection from the Utilities Engineering Department, call (561) 753-2436 or email utilities_engineering@wellingtonfl.gov.

Code Compliance Department — The public will not be able to view code case information on the village’s web site during the week of June 17-24. However, residents can call (561) 753-2534 to obtain case information. All other aspects of the Code Compliance Division will operate as usual.

Planning & Zoning and Business Tax Receipts — Online services and payments will be limited during this time. Applications and all other aspects of these departments will operate as usual.

Once the system goes “Live” on June 25, there will be some changes. Village staff will provide user guides and assistance to customers to assist with the new system.