CareerSource Expands Assistance For Expected Surge In Unemployment Claims

CareerSource Palm Beach County is continuing to serve communities at this critical time by offering in-person services for unemployment claims at its Central Career Center in West Palm Beach and its West Career Center in Belle Glade.

All other services will remain available via online, e-mail and phone. Because of its limited capacity, the organization’s Delray Career Cottage is closed.

“CareerSource Palm Beach County is open for business for those who need our help at this critical time. We are focusing in-person services on unemployment claims assistance and the needs of our employers,” said Julia Dattolo, interim president and CEO of CareerSource Palm Beach County, the nonprofit organization chartered by the state to lead workforce development in the county. “Just as many organizations are providing services online, we are transferring all of our other services to online and/or by e-mail and phone.”

The organization also is postponing all public events, including job fairs, onsite recruitments, workshops and community events, until further notice.

Options for Filing Unemployment Claims: You do not need to come to any of the CareerSource offices to file a claim for unemployment assistance through the Florida Reemployment Assistance (RA) program. Claims must be filed online, but if you need assistance or additional information, you can contact Florida RA for:

General information: (800) 204-2418 or www.floridajobs.org

How to file a claim: (800) 681-8102 or www.floridajobs.org

Create PIN: (800) 297-0586

Expect long delays in handling phone calls due to the expected surge in the number of applicants.

Program Services: If you are a participant in any CareerSource employment-related program, call or e-mail your assigned case manager.

Virtual Services: CareerSource also is serving many of its customers’ needs remotely through its Virtual Career System (VCS), available at www.careersourcepbc.com. The VCS is available 24/7 to serve you from your home via computer or mobile device for job seekers, employers and students.

“We hope everyone understands our need to act from an abundance of caution to mitigate exposure to the coronavirus and help protect our customers, clients and staff,” Dattolo said.

CareerSource is continuing to monitor information updates from national, state and local sources regarding the virus outbreak.

Updates on services and operations will be posted at www.careersourcepbc.com.

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