Last Sunday’s tragedy in Orlando will be ingrained in the memories of not only residents of that city, but across Florida and around the world. It’s a day that will provoke anger, sadness, frustration and disbelief — emotions that are justifiable, yet hard to control. Even though the world may be coming together in mourning, some people may still feel alone in their thoughts and feelings. However, the 211 HelpLine is there to offer support.
In the midst of tragedy and loss, many individuals have trouble coping with their feelings, and this is where 211 HelpLine can help. 211 is a free, confidential service that directs people to community services, but also de-escalates callers who are feeling emotionally distraught or even suicidal. Its highly trained staff will listen and help guide individuals through whatever emotions they may be experiencing.
To simply being a listening ear to someone who needs to be heard, to de-escalating a crisis of someone who is about to take their own life, 211’s staff is equipped to handle nearly every situation. 211 is available 24 hours a day, seven days a week to anyone residing in Palm Beach County and the Treasure Coast.
If you or someone you know is struggling emotionally, simply pick up the phone and call 2-1-1.